Our cleaning and disinfection protocols will slightly change as they have always been one of our main concerns. Keeping our rooms and shared spaces clean in order to guarantee our guests’ safety has been a crucial aspect since the very beginning. However, we believe that it is important to remind you all these procedures, especially at this time:
Para nosotros este momento es fundamental para empezar a experimentar desde el primer momento Cases Noves. No lo vamos a cambiar, pero por respeto y seguridad hacia nuestros huéspedes, lo haremos con mascarilla y con un lavado y desinfección de manos y por supuesto de todos los objetos que le vamos a entregar al cliente (llaves & iPad).
Our shared spaces will remain open as usual, as they are spacious enough to ensure social distancing among guests. For those who do not know Cases Noves yet, it is important to mention that we have a maximum capacity of 5 rooms (10 people) and we are provided with a TV room, music room, chimney room, reading room, dining room and terrace.
All those objects that can be easily touched by people will be frequently disinfected. Moreover, we will provide our guests with hand sanitiser in all rooms.
We will maintain our dinner service with some minor changes. Guests will still be able to choose between the menu of the day or eating à la carte using the iPads that will be provided during the check-in. Therefore, you won’t have to touch any physical menu when you sit on the table, as we would already know what you would like to have for dinner. Remember to book your dinner before 19:00h. Our dining room and terrace are spacious enough to ensure the social distancing between guests. All table linens (washed and disinfected by our partner Lavandería La Nucía), as well as silverware and flatware will have been washed and disinfected before your dinner.
We believe that it is important to let you know that some elements have been removed in order to comply with the regulations established by the public body:
These actions as well as the ones mentioned above have been previously validated and compared to the official protocol of the Ministry of Industry, Commerce and Tourism, in its document developed by the Institute for the Quality of Spanish Tourism (ICTE), as regards boutique hotels. You can read the official documents here.
|Air vents||Handles||W.C.||Bedside Tables||Vacuum cleaners||Board games|
|Surfaces||Cupboard handles||Faucets||Safe Box||Robot vacuum||Books|
|Remote controls||Appliances||Shower||Kettle||Washing machines||Honesty bar|
|Tables||Condiments||Hydro-massage shower column||Coffee machine||Tumble driers|
|Window handles||Tableware not likely to be washed in the dishwasher||Shower screen||Stereo|
|Keys||Chairs||Amenities (gel, etc.)||Minibar|